BROKAR TERMS OF USE

Last Revised: [May 2025]

Your Agreement

Welcome to www.brokar.shop 

About Our Website

The website is an e-commerce platform that allows manufacturers, factories, and crafts users to display products, and enables individuals and institutional entities to browse and purchase products.

1. Eligibility and Registration Requirements

You are eligible to register as a buyer or seller and benefit from the services if you meet the following criteria:

For Buyers:

• You have reached the legal age in your country of residence.

• You provide a valid current delivery address.

• You provide supporting banking details.

For Sellers:

• You must be a legal entity duly registered in the Syrian Arab Republic.

• You must hold a valid commercial license.

• You must provide proof of authorization for the individual performing the registration.

Additional requirements apply to certain product categories.

We reserve the right to refuse any registration without explanation and to perform necessary checks to verify your identity.

2. Your Obligations

You are responsible for maintaining the confidentiality of your account and password and restricting access to them. Accordingly, you acknowledge to:

• Notify us immediately of any unauthorized use or security breach.

• Provide true, accurate, and current information about yourself and your use of the services.

• Not disclose user information provided to you to any third party.

• Cooperate with our requests for additional information regarding your eligibility.

3. Prohibited Activities (When Using Services)

The client undertakes not to perform the following:

• Post any information considered blasphemous, obscene, defamatory, or a violation of privacy, or that encourages money laundering, gambling, or any illegal act.

• Post content in inappropriate or prohibited categories, including:

• Culturally or religiously offensive content.

• Content incompatible with Islamic Sharia, local laws, morals, and traditions of the Syrian Arab Republic.

• Materials that threaten national security.

• Securities (stocks, bonds) or weapons of all kinds.

• Alcohol, tobacco, narcotics, psychotropic substances, and medicines.

• Defective, counterfeit, damaged, or misleading items that may harm the health or interests of users.

• Post stolen items or non-transferable vouchers, manipulate product prices, or interfere with other users' listings.

• Distribute viruses, spam, or any technologies that harm the interests of the website.

4. Content Controls and Financial Policy

Inspection and Approval:

• All products and data are subject to manual review and auditing by the "Brokar Team."

• The platform has the absolute right to reject any product that does not comply with quality standards.

Financial Policy:

• Subscription packages are only activated after full payment of the value.

• Renewal: A grace period of (7 days) is granted upon subscription expiry to pay fees; in case of delay, the factory data display will be automatically suspended.

• Any subscriber on the platform may upgrade or modify their package by paying the daily difference (you may contact customer service for follow-up).

• Non-Refundable Fees: Fees paid for marketing services are non-refundable once work on the marketing profile has commenced.

5. Intellectual Property Rights

• Copyrights, trademarks, and patents are the registered property of Brokar, a company duly registered in the United Arab Emirates.

• All content (text, graphics, logos, images, audio clips) is our property or the property of our licensors.

• Any content or materials you provide in connection with the services will become the property of the platform, and you agree not to use our trademarks without prior written consent.

6. Warranties and Disclaimer

• Services are provided on an "as is" basis without warranties of any kind (express or implied), including warranties of merchantability or fitness for a particular purpose.

• We do not guarantee that product descriptions are accurate, complete, or error-free.

• As a Buyer: You agree that we are not responsible for inspecting or guaranteeing the products or their quality provided by the factory.

• As a Seller: It is your responsibility to review the accuracy of your listings and product images after uploading. The website bears no responsibility for payment issues or defaults, as the transaction and relationship are directly between the factory and the buyer. The platform is not involved in the financial agreement between the two parties or the follow-up.

7. Liability and Indemnities

We (including our parent company, affiliates, or employees) shall not be liable for:

• Loss of profits, loss of data, business interruption, or any indirect damages resulting from the use of the platform.

• Damages resulting from viruses, service delays, or content errors.

• Damages that may occur to your device as a result of using the website or products sold on it.

8. Suspension, Termination, and Cancellation

Brokar platform has the right to restrict your access or cancel your orders in the following cases:

• Violation of any terms of use.

• Using the platform for fraudulent purposes or criminal offenses.

• Abuse of inventory (such as ordering large quantities for resale without prior agreement, or using invalid addresses and data).

• Attempting to manipulate voucher codes or causing loss of revenue to the website.

9. General (Law and Disputes)

• Governing Law: These terms are governed by the laws of the United Arab Emirates (Emirate of Dubai).

• Dispute Resolution: Disputes shall be finally resolved through arbitration at the Dubai International Financial Centre (DIFC) under the Arbitration Rules of the London Court of International Arbitration (LCIA). The language of arbitration shall be English, and it shall be managed by a single arbitrator.

• Relationship of Parties: There is no partnership or agency relationship; the parties remain entirely independent.

• Amendment: We reserve the right to amend these terms at any time, and your continued use of the website constitutes acceptance of the new amendments.

10. Contact and Support

• For general inquiries: info@brokar.shop

• For reports and technical malfunctions: support@brokar.shop

These terms were last modified on May 1, 2025.